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Terms of Service

The terms governing your use of Grxd.

Last updated May 10, 2026

Overview

These Terms of Service ("Terms") are a binding agreement between you and Grxd Inc. ("Grxd," "we," "us," or "our") and govern your access to and use of our websites, applications, APIs, and services, including grxd.app, marketing.grxd.app, and any related products (collectively, the "Services").

By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

If you do not agree to these Terms, do not use the Services.

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. The Services are not directed to children under 16. If you use the Services on behalf of a company or other legal entity, you represent that you are authorized to do so.

Accounts

To use the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly at security@grxd.app if you suspect unauthorized access or use.

We may suspend or terminate your account if we believe you have violated these Terms or applicable law.

Subscription, billing, and payment

Certain features of the Services are offered as paid subscriptions. By subscribing, you agree to the following:

  • Fees. You will pay the fees described at the time you subscribe or as otherwise agreed in writing. All fees are in U.S. dollars unless otherwise specified.
  • Billing. We bill subscription fees in advance on a recurring basis (monthly or annually, depending on your plan). Usage-based fees, if applicable, are billed in arrears.
  • Renewal. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel renewal at any time through your account settings.
  • Refunds. Except as required by law, fees are non-refundable. We may offer pro-rated refunds at our discretion.
  • Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, except taxes on Grxd's net income.
  • Late payments. Overdue amounts may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law. We may suspend the Services for non-payment after reasonable notice.
  • Price changes. We may change our prices on at least 30 days' notice. Changes take effect at the start of your next renewal term.

Free trials and early access

We may offer free trials or early access to the Services. Trial and early-access access is provided "as is" without warranties. We may modify, suspend, or terminate trial or early-access programs at any time. If your trial converts to a paid subscription, the applicable fees will begin at conversion.

Acceptable use

You agree not to:

  • Use the Services in violation of any applicable law, regulation, or third-party rights.
  • Violate the terms, policies, or developer agreements of any advertising platform, social media platform, or other third-party service connected through the Services, including Google, Meta, TikTok, X, Microsoft, Reddit, Pinterest, and LinkedIn.
  • Use the Services to send spam, deceptive content, malware, or other harmful or unlawful content.
  • Run advertising campaigns that are deceptive, fraudulent, infringing, harassing, hateful, or that violate the policies of the platform on which they are served.
  • Reverse engineer, decompile, or attempt to derive source code from the Services, except to the extent permitted by law.
  • Access, scrape, or collect data from the Services using automated means without our express permission.
  • Interfere with, disrupt, or impair the Services, our infrastructure, or other users' use of the Services.
  • Resell, sublicense, or provide the Services to third parties except as expressly permitted by these Terms.
  • Use the Services to compete with Grxd or to build a competing product.
  • Misrepresent your identity, your affiliation, or the source of content you submit.

We may investigate and take action against any violation of these Terms, including suspending or terminating accounts and reporting activity to law enforcement.

Your content and data

You retain ownership of content you upload to or create through the Services ("Your Content"). You grant Grxd a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, and display Your Content solely to provide and improve the Services. This license terminates when you delete Your Content or your account, except as needed for backup, legal compliance, or anonymized analytics.

You represent and warrant that you have all rights necessary to grant the license above and that Your Content does not violate any law or third-party rights.

You are responsible for the accuracy, quality, and legality of Your Content, your campaign configurations, and the advertising you run through the Services. Grxd is not responsible for content posted, scheduled, or delivered through connected third-party platforms.

Third-party platforms and integrations

The Services integrate with third-party platforms, including advertising platforms such as Google Ads, Meta, TikTok, X, Microsoft, Reddit, Pinterest, and LinkedIn. These integrations require you to authorize Grxd to access your accounts on those platforms.

You acknowledge and agree that:

  • Your use of any third-party platform is subject to that platform's own terms of service and privacy policy, which you are responsible for reading and complying with.
  • Grxd is not affiliated with, endorsed by, or sponsored by these third-party platforms unless explicitly stated.
  • Third-party platforms may change their APIs, policies, pricing, or available features at any time, and these changes may affect the functionality of the Services without notice.
  • Grxd is not responsible for the actions, availability, accuracy, or reliability of any third-party platform.
  • You are responsible for all activity, fees, and compliance obligations associated with your accounts on third-party platforms, including ad spend, platform fees, and adherence to advertising policies.
  • We may suspend specific integrations to comply with a third-party platform's requirements or in response to a platform's request.

Intellectual property

The Services, including all software, designs, text, graphics, trademarks, and other content (other than Your Content), are owned by Grxd or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes, subject to these Terms.

You may not use Grxd's trademarks, logos, or brand elements without our prior written consent.

Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant Grxd a perpetual, worldwide, royalty-free license to use the feedback for any purpose without obligation or compensation to you.

Confidentiality

Each party may have access to information that is confidential to the other party. Each party agrees to use the other's confidential information only to perform under these Terms and to protect it with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without confidentiality obligations.

Privacy and data protection

Our collection and use of personal information is described in our Privacy Policy. To the extent Grxd processes personal data on your behalf, the parties will be bound by a Data Processing Addendum available on request. You are the controller of personal data you submit to or process through the Services and are responsible for ensuring you have lawful basis for that processing.

Term and termination

These Terms remain in effect while you use the Services. You may stop using the Services and terminate your account at any time through your account settings. We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms, if required by law, or if continued provision of the Services becomes impractical.

Upon termination:

  • Your right to use the Services ends immediately.
  • We may delete your account and Your Content after a reasonable retention period, subject to applicable law and our Privacy Policy.
  • Any unpaid fees become immediately due.
  • Sections of these Terms that by their nature should survive termination will survive, including ownership, indemnification, disclaimers, limitations of liability, and governing law.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, GRXD DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICES, INCLUDING DATA RECEIVED FROM THIRD-PARTY ADVERTISING PLATFORMS. WE DO NOT GUARANTEE ANY SPECIFIC ADVERTISING RESULTS, RETURN ON AD SPEND, OR CAMPAIGN PERFORMANCE.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the foregoing exclusions may not apply to you, and the warranties are limited to the minimum extent permitted by law.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL GRXD, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF GRXD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

GRXD'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO GRXD FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations in this section apply to the maximum extent permitted by law. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Grxd, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services;
  • Your Content;
  • Your advertising campaigns and activity on connected third-party platforms;
  • Your violation of these Terms or applicable law;
  • Your violation of any third-party right, including intellectual property, privacy, or publicity rights.

We will provide you with reasonable notice of any claim and reasonable cooperation in the defense. You may not settle any claim that imposes obligations on Grxd without our prior written consent.

Modifications to the Services and Terms

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.

We may update these Terms from time to time. When we make material changes, we will notify you by posting the updated Terms on this page, updating the "Last updated" date, and where appropriate by email or in-product notification. Your continued use of the Services after the updated Terms take effect constitutes acceptance of the changes. If you do not agree to the updated Terms, your only remedy is to stop using the Services.

Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal dispute resolution

Before filing any claim, you agree to first contact us at legal@grxd.app and attempt to resolve the dispute informally for at least 60 days.

Arbitration agreement

If we cannot resolve a dispute informally, you and Grxd agree to resolve any dispute arising out of or related to these Terms or the Services through binding individual arbitration administered by JAMS under its applicable rules, except that either party may bring a claim in small-claims court if eligible.

Arbitration will be conducted in English in Wilmington, Delaware, or another mutually agreed location, or by video or telephone where permitted. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver

YOU AND GRXD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims or preside over any form of representative or class proceeding.

Opt-out

You may opt out of this arbitration agreement by sending written notice to legal@grxd.app within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

Exceptions

This arbitration agreement does not apply to claims for injunctive relief related to intellectual property, confidential information, or violations of the Acceptable Use section, which may be brought in court.

Export and sanctions

You represent that you are not located in, and are not a national or resident of, any country subject to U.S. embargo or designated by the U.S. government as a "terrorist-supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export control and sanctions laws.

Government users

If you are a U.S. federal, state, or local government entity, additional terms may apply. The Services are "commercial items" as defined in 48 C.F.R. 2.101 and are provided to government users only with the rights set forth in these Terms.

General

  • Entire agreement. These Terms, together with our Privacy Policy and any order forms or addenda, constitute the entire agreement between you and Grxd regarding the Services and supersede any prior agreements.
  • Severability. If any provision is held invalid or unenforceable, the remaining provisions will continue in full force.
  • No waiver. Our failure to enforce any provision is not a waiver of that provision.
  • Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
  • Notices. We may send notices to the email address on your account. Notices to grxd must be sent to legal@grxd.app.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or government actions.
  • Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Grxd.
  • Third-party beneficiaries. These Terms do not create any third-party beneficiary rights.

Contact us

If you have questions about these Terms, you can contact us at:

Grxd Inc. Attn: Legal legal@grxd.app